OCG’s programmes draw on over 15 years experience of consulting to businesses and their people.  The following gives a flavour of some of the work we have done.  If you would like to know more about our programmes, please call Arabella Ellis on 01993 880 304.

Case study 1: New CEO wanted to build a more collaborative culture of working within
the organisation

Sector:  Telecoms

Programme: Organisational Performance & Leadership
The programme was designed to develop a culture of teamworking, together with individuals taking personal responsibility for their contribution.  This focus was identified through a survey which showed this organisation had the lowest score for personal responsibility compared with other organisations sampled using this tool.  OCG worked with in tact teams starting with the board, then working with each board member and their direct team, cascading the programme down through the top four tiers of the organisation, in total working with around 350 individuals.  The 2.5 day programme took place in a country house which we took over for the event.  Participants engaged in a combination of outdoor and indoor exercises designed to raise their self-awareness by speaking to different aspects of behaviour.  The programme created an intense environment for team members to get to know each other; to raise crucial issues; to reflect on the way they interacted and the impact this had on their ability to deliver business goals.  By listening to individuals and working as a team they agreed on what they had to do differently together to meet their business objectives.

Outcome: A significantly heightened sense of personal responsibility for their actions, tied to clear team direction and focus.

Case study 2: To significantly enhance people’s interpersonal skills for working both with colleagues and with clients

Sector: Investment Banking

Programme: The Art of Connecting People
Teams of 12 people drawn from across the business took part in a 1-day programme which was followed up with a personal 2-hour feedback session with an OCG consultant.  The design focused on unscrambling and rebuilding relationships with peers and clients, and drew on OCG’s expertise in human interaction using the Relationship Q model.  Using live role plays the programme gave people the skills to understand and recognise what was happening when relationships got stuck or had become difficult, and how to turn disputes into creative opportunities to strengthen relationships.  The new understanding enabled the participants to work through relationships, reduce the distraction caused by personal tensions in the workplace, and freed them up to refocus on business delivery.

Outcome: Improved trust between Sales & Trading based on greater understanding of personal and business motives.  Enhanced client interaction, including forming new relationships and sorting out poor relationships.