Privacy Policy
This Privacy Policy governs the manner in which Oxfordshire Craft Guild collects, uses, maintains, discloses and processes information. Our website does not collect your information in any form.
Summary
- We are the Oxfordshire Craft Guild , and you can contact us using details shown on our website; membership@ocg.co.uk, web@ocg.co.uk
- We process your data to provide information to you about membership enquiries, information about forthcoming exhibitions or any other questions you may contact us with.
- We only process your data for as long as we need to, and then we delete it.
- We do not intend to sell your data to any third parties.
- We do not intend to share your data with others unless they are providing a service to us (such as payment service providers); you ask us to share your data or we are required to do so for legal reasons.
- We do not market to you without your consent and, if you give us your consent, you can withdraw it at any time by emailing admin@ocg.co.uk or in writing to The Administrator, Oxfordshire Craft Guild c/o Valenciennes, Auchencastle, Moffat DG10 9SQ
Your Name
When you sign up to receive news of exhibitions etc , we need to know your first & last name so that you can be identified. We will use your email address to send you the relevant information.
Retention: Your name will be retained until you request it to be deleted. In respect of Members, Associates and Friends of the Oxfordshire Craft Guild, your name may be kept with our account records were we have a legal obligation to store this information for a period of 7 years.
E-mail Address
We will store your e-mail address for the purposes of sending you messages about forthcoming exhibitions and events the Oxfordshire Craft Guild plan to hold/participate in. If you would rather not receive these messages, please let us know or click the unsubscribe link in the e-mails you receive. We will not send you any other marketing messages
Retention: Your email address will be retained until you request it to be deleted. In respect of Members, Associates and Friends of the Oxfordshire Craft Guild, your name may be kept with our account records were we have a legal obligation to store this information for a period of 7 years.
Your Postal Address
If you have elected to receive news of exhibitions etc via mail instead of email your address will be retained until you request it to be deleted.
Payment Cards
We do not store payment card details.
Analytics
We use Google Analytics to help us track the details of visitors browsing our public websites. We do not use Google Analytics on any URLs once you have been authenticated. We do not send any personal data to Google’s services through Google Analytics and we configure our tracking codes to anonymise any IP addresses.
Support By E-mail
If you contact us by e-mail you will be sharing your contact details (e-mail address and/or phone number) with us for the purposes of responding to your query. This is necessary to provide our service to you.
Retention: We retain all support requests (including name & contact details) that we receive for as long as is necessary to deal with your query. Any irrelevant details are deleted withing60 days.
Backups
We store backups of data stored by us for use in disaster recovery. Backup data is encrypted and stored off site in a secure data centre. This is necessary to provide our service to you.
Retention: Backup data is stored for a period of 60 days.
Our Servers
We use a United Kingdom based hosting company. All their data centres have a number of physical security precautions in place including 3m perimeter fencing, full CCTV coverage, 24/7 security personnel and electronic access control systems.
Payment Service Providers
We may share your details with company who provide us with payment services for taking payments from credit/debit cards if required to do so by law.
E-mail Marketing Software
We use MailChimp to send our information emails, Mailchimp are committed to a US-equivalent privacy shield.
Correcting Your Personal Data
It is important to us that the information we store is up to date and accurate. You may update your details at any time through the link found at the bottom of our emails via Mailchimp or by emailing admin@ocg.co.uk
Removal Of Your Personal Data
In some cases, you may be able to request that we remove your personal data from our systems. As with correcting your data, you can often delete your data yourselves through Mailchimp. In other cases, though, please feel free to contact us using the information below.
Your Rights
You have a lot of rights, including right to request access to and rectification or erasure of your personal data or restriction of processing of it. You also have the right to object to our processing of your data in some situations, as well as the right to data portability.
Notification Of Data Breaches
Upon discovering any data breaches, we will notify any affected individuals as soon as its practical following our data breach notification policy. This policy dictates that in the event of a data breach concerning personal data, the affected parties will be notified by e-mail to the main e-mail address we hold for you.
Electronic Storage Of Data
No method of electronic storage can be 100% secure, however, we have detailed security policies that govern our systems & applications to help ensure your data is as secure as it can be.
Changes To Our Privacy Policy
We may need to make changes to this privacy policy from time to time. All changes will be published to our websites and we recommend reviewing it to stay up to date. If we make any changes that we feel may affect your privacy rights, we will notify you by e-mail or by displaying the information within the our services or applications.
Disclosure Of Information To Law Enforcement Agencies
We may disclose your information if we are requested to by any law enforcement agency where we believe we are required to comply with the request under any applicable laws.
Data Protection Authority
You may have the right to lodge a complaint with your local data protection authority or the Information Commissioner’s Office (ICO) in the United Kingdom (our authority).
The ICO can be contacted at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Other information can be found on their website at ico.gov.uk.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Oxfordshire Craft Guild c/o Administrator Valenciennes, Auchencastle, Moffat DG10 9SQ
admin@ocg.co.uk
This document was last updated 09/05/2023